> For the complete documentation index, see [llms.txt](https://docs.ezuptime.com/ezuptime-user-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ezuptime.com/ezuptime-user-docs/managing-notifications.md).

# Managing Notifications

#### 2. Understanding and Managing Notifications

***

### Understanding and Managing Notifications

EzUptime offers a variety of notification methods to keep you informed about your website’s status. This guide will help you understand and manage these notifications effectively.

#### Notification Methods

1. **Email Notifications**
   * **Setup**: Go to the notifications settings and add your email address.
   * **Usage**: You will receive email alerts for any status changes in your monitors.
   * **Ensure Delivery**: Add <alert@ezuptime.com> to your contacts list to ensure the emails always hit your inbox.
2. **Pushover Notifications**
   * **Setup**: Follow the [Pushover setup guide](/ezuptime-user-docs/pushover.md) to configure Pushover notifications.
   * **Usage**: Get real-time alerts on your Pushover-enabled devices.

#### Managing Notification Preferences

1. **Access Notifications Settings**
   * Navigate to your account settings and click on the “Notifications” tab.
2. **Add or Remove Notification Methods**
   * **Add**: Click on “Add Recipient” and choose the notification method. Enter the required details (e.g., email address, Pushover User Key).
   * **Remove**: Click on the delete icon next to the recipient you want to remove and save your changes.
   * **Change**: Edit the recipient (email or Pushover) details and click save. Note that you cannot change the recipient type.
3. **Set Notification Conditions**
   * **Down Alerts**: Receive alerts when your website goes down.
   * **Up Alerts**: Get notified when your website is back up.
   * **Frequency**: Choose how often you want to receive notifications for repeated alerts.

#### Notification Priority

Currently, all Pushover notifications are set to high priority by default. This ensures that you receive timely alerts for critical status changes.

#### Customizing Notifications

While the current setup provides essential notification features, future updates will include more customization options, such as setting different priorities and choosing specific monitors for notifications.

#### Troubleshooting Notifications

* **Check Spam Folder**: If you are not receiving email notifications, check your spam or junk folder.
* **Verify Settings**: Ensure that all notification settings are correctly configured in your account.
* **Contact Support**: If you continue to experience issues, reach out to our support team at <support@ezuptime.com>.